Freight Pricing Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates HL Logistics (HLOG) Full time
Job Description

The Sales & Pricing Coordinator plays a vital role in supporting commercial activities by preparing competitive quotes, maintaining pricing databases, coordinating with carriers and suppliers, and assisting in sales-related activities. This role ensures timely and accurate responses to customer requests and contributes to the overall growth and efficiency of HL Logistics' freight forwarding operations.

Key Responsibilities:
  1. Pricing & Quotation Management:
    • Receive and analyze customer inquiries for air, sea, and land freight.
    • Coordinate with carriers, agents, and service providers to obtain cost rates.
    • Prepare accurate and competitive quotations as per pricing policy.
    • Maintain an updated rate database and monitor market rate fluctuations.
    • Support pricing negotiations with service providers to ensure cost efficiency.
  2. Sales Support:
    • Assist the sales team with lead follow-ups, quote tracking, and customer coordination.
    • Prepare customer presentations, rate sheets, and sales reports.
    • Update the CRM system with client data, quote status, and pipeline information.
    • Support customer onboarding and documentation processes.
    • Help track KPIs and contribute to internal reporting dashboards.
  3. Coordination & Communication:
    • Liaise with operations, suppliers, and finance for quote validations and booking confirmations.
    • Ensure internal alignment and timely communication of pricing or service updates.
    • Act as a point of contact for clients for quote-related queries and clarifications.
  4. Operational Backup:
    • Provide support to the Operations Coordinator in shipment follow-up, documentation, and coordination.
    • Step in during peak periods, staff absences, or when operational support is required.
    • Ensure smooth handover and alignment between sales and operations teams.
Minimum Requirements:
  • Bachelor's degree in Business, Logistics, Supply Chain, or related field.
  • 2+ years of experience in freight forwarding, logistics, or shipping industry.
  • Strong understanding of freight pricing across air, sea, and land.
  • Proficiency in MS Excel and CRM tools (Salesforce or equivalent).
  • Strong analytical, communication, and time-management skills.
  • Detail-oriented with a customer-first mindset.
  • Familiarity with operations and reporting tools / systems.


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