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Mixology Expert

2 months ago


Dubai, Dubai, United Arab Emirates Accor- North & Central America Full time
Job Summary

We are seeking a skilled Mixology Expert to join our team at Accor- North & Central America. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a memorable experience at our bar.

Key Responsibilities
  1. Guest Interaction: Warmly welcome every guest and establish a professional connection by respectfully interacting with them and understanding their needs.
  2. Age Verification: Check identification of the guest to ensure they meet age requirements for the purchase of alcohol and tobacco products.
  3. Drink Preparation: Mix drinks, cocktails, and other bar beverages as ordered and in compliance with hotel standard drink recipes.
  4. Service and Presentation: Prepare alcohol or non-alcohol beverages, serve wine and beer to guests, and arrange bottles and glasses to make attractive displays.
  5. Upselling and Suggestive Selling: Assess customers' needs and preferences and make recommendations to increase sales.
  6. Customer Service: Provide recommendations and suggestions to guests for choosing drinks and snacks, serve customers in a friendly and helpful manner, and maintain a clean and tidy bar area.
  7. Inventory Management: Maintain liquor and tobacco inventories and consumption, collect payment for drinks served, and balance all receipts.
  8. House Bank Management: Handle an assigned house bank and follow all cash handling procedures as per hotel standards.
  9. Supply Replenishment: Prepare inventory or purchase requisitions as needed to replenish supplies.
  10. Equipment Maintenance: Ensure that the assigned bar area is fully equipped with tools and products needed for mixing beverages and serving guests.
  11. Communication: Communicate in English, both written and spoken; other languages are an advantage. Good personality and positive interpersonal skills required.
Requirements
  • Language Skills: Must be able to communicate in English, both written and spoken; other languages are an advantage.
  • Interpersonal Skills: Good personality and positive interpersonal skills required.