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Front of House Team Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates beBee Careers Full time
Job Overview:
The Front of House Operations Manager will be responsible for leading the Front of House team, ensuring exceptional customer service. Key areas of focus include customer experience, stakeholder management, and finance management.

Responsibilities:
  • Lead by example and influence decisions with senior stakeholder teams.
  • Implement and manage safety procedures to ensure a safe working environment.
  • Assist in managing vendors to ensure they meet required standards.

Site Operations Management:
  • Aware of projects impacting operational delivery, contract, or BlackRock risk.
  • Meet or exceed site Key Performance Indicators (KPIs); monitor Service Level Agreements (SLAs).

Skill Requirements:
  • Experience in facilities, property management, or related field within a multi-site capacity.
  • Good knowledge of Mechanical, Electrical, and Plumbing services.