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Host Service Manager

1 week ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time
About the Company

We are Kerzner International, a world-renowned hospitality company that creates unforgettable experiences for our guests. Our mission is to deliver unparalleled service and create memorable moments in every interaction.

The Job Description

As a Host Service Manager, you will be responsible for leading our host team and delivering exceptional dining experiences. Your key responsibilities will include:

  1. Welcoming and seating guests with warmth and efficiency
  2. Managing reservations and ensuring seamless guest flow
  3. Providing excellent phone and email support to our guests
  4. Accommodating special requests and exceeding guest expectations
  5. Training and supervising our hostesses to ensure they provide outstanding service
  6. Liaising with management and other teams to ensure seamless communication

We are looking for an experienced professional with a minimum of 2 years of experience in a similar role, preferably with international experience. Fluency in English is a must, and proficiency in additional languages is a distinct advantage.