Network Assistance Expert

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Dautom Full time
Job Requirements

Dautom seeks a Network Assistance Expert to join its team. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a dynamic environment.

The Network Assistance Expert will be responsible for providing technical support to users, maintaining user accounts on various systems, and assisting with process management and special projects.

The role involves evaluating documented resolutions, analyzing trends, and implementing solutions to prevent recurring issues. Additionally, the successful candidate will perform routine maintenance of hardware and equipment, troubleshoot network-related issues, and assist with the implementation of new technologies.

Key Responsibilities:

  • Provide technical support to users via multiple channels
  • Troubleshoot network-related issues
  • Maintain user accounts on various systems
  • Evaluate and implement solutions to improve efficiency and reduce downtime
  • Assist with process management and special projects

Requirements:

A minimum of 6 years of experience in a relevant field, preferably in a fast-paced working environment, is required for this position.



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