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IT Security Specialist

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Comaea Consulting Full time

Comaea Consulting seeks a talented IT Security Specialist to support our office in Dubai. As an IT Security Specialist, you will play a vital role in preparing and ensuring accurate commercial handling of customer requests.

You will be responsible for sending quotations and answering customer enquiries on service, survey, commissioning, and installation professionally and timely. In this position, you will report to the Customer Service Team Lead and work within defined pricing guidelines.

Responsibilities:

  • Participate in the RFG (request for quote) process and ensure the preparation and technical elaboration of tickets/RFG components.
  • Work with sales, technical, logistics, and/or the Customer Service Team Lead to align on uncertainties.
  • Ensure all relevant information is up-to-date, correct, and complete in the systems (Zendesk/Navision).
  • Cost price calculations of orders based on customer requirements and wishes.

Requirements:

  • 2+ years of experience in a similar position.
  • Secondary vocational education.
  • Fluent in English, both verbal and written.
  • Customer-oriented, accurate, and a team player.