Veterinary Practice Administrator
5 days ago
About Ahmedalmahmood
We are a reputable veterinary practice seeking a skilled and compassionate receptionist to join our team. As a vital part of our front desk, you will play a crucial role in ensuring the smooth operation of our clinic.
Key Responsibilities:
- Greet and welcome clients, directing them to the appropriate staff member.
- Notify the vet team of patient arrivals and inquiries.
- Maintain the telecommunications system and ensure efficient communication with clients and staff.
- Monitor the appointment agenda and logbook, maintaining accuracy and up-to-date records.
- Ensure the reception area is clean and safe, adhering to procedures and regulations.
- Support the team by documenting actions, irregularities, and ongoing needs.
- Assist in setting up new clients and maintain accurate financial database records.
- Manage stock supplies, anticipating work requirements and distributing as needed.
- Answer phone calls, respond to customer inquiries, and book appointments efficiently.
- Pursue ongoing staff training and development opportunities.
Requirements and Qualifications:
- Minimum 2 years of experience in customer service.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and teamwork skills.
- Able to maintain professional appearance at all times.
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