Restaurant Service Leader
5 days ago
About Us
Royal Group is a renowned hospitality leader dedicated to crafting unforgettable experiences for our guests. As a Senior Hospitality Team Member, you'll be an integral part of our dynamic team, working together to exceed expectations.
Job Overview
This exciting opportunity offers a chance to showcase your leadership skills and dedication to customer satisfaction. If you're passionate about delivering exceptional service, we want to hear from you
Key Accountabilities
- Timely Arrival
Ahead of your shift, please ensure you arrive 10 minutes early to prepare for the day.
Attendance and TimekeepingRemember to accurately record your arrival and departure times.
Pre-Shift BriefingTake a moment to review the memo board before starting your shift to stay informed.
Collaboration and CommunicationParticipate actively in team briefings to enhance your understanding of company updates and best practices.
Dress Code and GroomingMaintain a neat and tidy appearance in accordance with our specified uniform guidelines.
Satisfying Our GuestsYour primary goal is to provide an outstanding experience for every guest, exceeding their expectations.
Feedback and ComplimentsPlease report any guest feedback or compliments to your supervisor to help us grow and improve.
Additional ResponsibilitiesRegularly inspect side duties to ensure seamless operations.
Task DistributionAssign tasks efficiently to your team members as needed.
Support and CoverageBe prepared to assist colleagues and cover shifts as necessary.
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