Operations Support Associate

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Experiences Full time

We invite ambitious individuals to apply for the Operations Support Associate position at Miral Experiences. In this dynamic role, you'll play a crucial part in creating unforgettable experiences for our valued guests.

About the Role:

  1. Elevate customer satisfaction by delivering tailored solutions across various departments.
  2. Develop comprehensive knowledge of our offerings to confidently address customer inquiries.
  3. Maximize operational efficiency by processing transactions swiftly and accurately.
  4. Maintain pristine inventory levels through collaborative efforts with your team.
  5. Promote a culture of excellence through unwavering communication and dependability.
  6. Effectively manage minor guest issues while prioritizing a positive atmosphere.
  7. Provide top-tier welcome and directional support to our visitors.
  8. Navigate complex situations with poise and contribute to the growth of your colleagues.

Eligibility Criteria:

  • Post-secondary education or equivalent certificate.
  • Demonstrated success as a frontline worker, preferably within the entertainment sector, handling financial transactions and interacting face-to-face with customers.
  • Broad-based Microsoft Office expertise.
  • Acute listening abilities to distill client concerns and devise targeted solutions.
  • Advanced interpersonal skills for selling products that satisfy customer demands.
  • Strong affinity for learning about new products and adapting to changing situations.
  • Innovative approach to meeting challenges and consistently upholding the organization's ideals.
  • Excellent verbal communication skills for conveying critical details to both internal teams and external clients.


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