IT Infrastructure Expert

3 days ago


Dubai, Dubai, United Arab Emirates Intertec Systems Full time

Job Overview

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At Intertec Systems, we are seeking an experienced IT Infrastructure Expert to join our team. The successful candidate will be responsible for providing expert technical support, administration, and optimization for our enterprise IT infrastructure.

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Key Responsibilities

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  • Server Management: Manage and maintain Windows servers and services, including Active Directory (AD), Exchange, and Windows Performance Management.
  • Troubleshooting: Troubleshoot and optimize IIS web servers for high availability and performance.
  • Device Management: Administer and optimize Mobile Device Management using VMware Airwatch, Microsoft Intune, and related technologies.
  • Networking: Apply solid networking concepts for configuration, monitoring, and troubleshooting of IT infrastructure.
  • Security: Enforce strong security practices and standards across all systems.
  • Automation: Implement and manage automation tools such as BMC ITOM, BMC TSSA, Manage Engine, and SCCM to enhance operational efficiency.
  • Scripting: Develop and execute Power Shell or similar scripts for process automation and task scheduling.
  • Cloud Services: Manage Azure AD, Office 365, and associated cloud services for user management and service optimization.
  • Backup Solutions: Administer enterprise backup solutions using Commvault and Veeam, ensuring data integrity and disaster recovery readiness.
  • Performance Monitoring: Monitor and optimize system performance, diagnosing and resolving technical issues proactively.
  • Root Cause Analysis: Conduct root cause analysis and implement long-term solutions.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to design and implement infrastructure solutions.
  • Microsoft SQL Server: Knowledge on Microsoft SQL Server.
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Required Skills and Qualifications

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Mandatory Technical Skills

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  • Windows Server Management
  • SCCM/Patch Server Management
  • Active Directory
  • Microsoft Exchange
  • Office 365 Management
  • Automation through BMC TrueSight Server Automation and Manage Engine
  • VM Management
  • Backup Management
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Mandatory Soft Skills

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  • Excellent Communication
  • Problem Solving
  • Interpersonal Skills
  • Planning and Organization
  • Flexibility and Dedication toward the Work
  • Conflict Resolution
  • Critical Thinking


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