IT Infrastructure Professional

5 days ago


Dubai, Dubai, United Arab Emirates Fractal Systems FZ LLC Full time

Company Overview

Fractal Systems FZ LLC is a leading provider of IT services and solutions. We are committed to delivering exceptional quality and value to our clients.

Job Description

We are seeking a skilled IT Infrastructure Professional to join our team. The successful candidate will be responsible for providing technical support and maintenance to our clients' IT infrastructure.

Key Responsibilities

  • Perform routine maintenance, updates, and upgrades to ensure optimal performance and security.
  • Troubleshoot and resolve technical problems in person, via phone, or through remote assistance.
  • Implement security measures to safeguard the organization's data, systems, and networks from unauthorized access and cyber threats.
  • Develop and maintain documentation, user guides, and FAQs to assist users and enhance their understanding of IT processes.

Required Skills and Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 3 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.


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