IT Infrastructure Professional
5 days ago
Company Overview
Fractal Systems FZ LLC is a leading provider of IT services and solutions. We are committed to delivering exceptional quality and value to our clients.
Job Description
We are seeking a skilled IT Infrastructure Professional to join our team. The successful candidate will be responsible for providing technical support and maintenance to our clients' IT infrastructure.
Key Responsibilities
- Perform routine maintenance, updates, and upgrades to ensure optimal performance and security.
- Troubleshoot and resolve technical problems in person, via phone, or through remote assistance.
- Implement security measures to safeguard the organization's data, systems, and networks from unauthorized access and cyber threats.
- Develop and maintain documentation, user guides, and FAQs to assist users and enhance their understanding of IT processes.
Required Skills and Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 3 years of experience in technical support or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
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