Exceptional Support Specialist

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Optimal Innovation Full time

We are looking for a Quality Experience Coordinator to join our team at Optimal Innovation. In this role, you will be responsible for delivering exceptional customer experiences, resolving customer complaints, and ensuring overall satisfaction.

Key Responsibilities:
  • Deliver exceptional customer experiences through timely and effective support.
  • Resolve customer complaints and escalate complex issues when necessary.
  • Meet performance metrics such as response time, resolution rate, and customer satisfaction (CSAT).
Requirements:
  • Minimum 1 year of experience in customer service, call centers, or support roles is preferred.
  • Strong verbal and written communication skills in English are required.
  • Ability to think critically and resolve customer issues efficiently is essential.
  • Familiarity with CRM systems and support tools is necessary.


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Optimal Innovation Full time

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to provide exceptional service to our customers. The ideal candidate is a problem-solver with excellent communication skills who can handle customer inquiries efficiently and professionally.The Customer Support Specialist will be responsible for responding to customer concerns,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full time

    Select how often to receive an alert: Create AlertAbout UsSupport Revolution is dedicated to delivering cutting-edge server and storage innovations. We seek talented engineers, technologists, and business leaders to join our team as Infrastructure Enablement Specialists.Job DescriptionThis role involves driving technical and business engagements in the UAE...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Higher Colleges of Technology Full time

    Job SummaryWe are seeking a highly skilled and experienced Research Support Specialist to join our team at the Higher Colleges of Technology. As a key member of our faculty support team, you will play a vital role in maintaining our laboratories and workshops.In this hands-on role, you will work closely with faculty and students to ensure the smooth...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Michael Page Full time

    A leading recruitment company, Michael Page, requires a Paralegal Support Specialist to assist the Legal Counsel. The ideal candidate will have at least 5 years of experience in a similar role.Key Responsibilities:Translation of documents from Arabic to EnglishDrafting of contracts and proposalsAssistance with proofreadingThe successful candidate must be...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full time

    Company Overview:Support Revolution is a leading provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are committed to delivering cutting-edge innovations that drive business growth and customer satisfaction.We are the #5...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Aldar Charter School - Al Rayana Campus Full time

    Job Description:Aldar Education is seeking an exceptional Learning Support Specialist for Al Rayana Charter School in Abu Dhabi. This role involves providing individualized support to students with diverse needs, promoting their academic and social growth within a collaborative learning environment.The successful candidate will be responsible for:Providing...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Reap HR Consultancy Full time

    We are seeking a highly skilled and experienced Lady Personal Secretary Chinese Speaking to join our team at Reap HR Consultancy. As a Personal Support Specialist, you will provide exceptional support to our clients in Al Ain, including managing their schedules, coordinating travel arrangements, and drafting documents.You will also be responsible for...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Big Fish Consult Full time

    Administrative Support SpecialistThe primary responsibility of this role is to serve as the first point of contact for all office and executive office inquiries while providing exceptional administrative support to senior leadership.This position requires ensuring seamless communication across all departments and entities within the organization, overseeing...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates TASC Outsourcing Full time

    **Job Summary:**We are seeking an experienced Administrative Support Specialist to join our team at TASC Outsourcing. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting administrative tasks.**Key Responsibilities:Greet and assist visitors, clients, and employees in a...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Charterhouse Full time

    Charterhouse is working exclusively with a family office based in Abu Dhabi to recruit an IT Support Specialist with a customer-oriented mindset to join their dynamic IT team.About the RoleThe IT Support Specialist's primary responsibilities will be providing first-line technical support to all internal users, addressing hardware, software, and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Apt Resources Full time

    We are seeking an Executive Support Specialist to join our team at Apt Resources, a renowned provider of high-end hospitality services. The ideal candidate will be responsible for supporting an Ultra High Net Worth Individual in a luxurious home environment in Dubai.Job DescriptionWork closely with the Senior Butler to manage daily household tasks and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Khidmah Full time

    Job PurposeKhidmah is seeking a highly skilled and organized Reception Support Specialist to join our team. The ideal candidate will have excellent customer service skills, be able to multitask, and maintain a professional demeanor in a fast-paced environment.Key ResponsibilitiesGreet visitors and deliver exceptional customer service assistance.Answer calls...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Black Pearl Full time

    At Black Pearl, we are seeking a highly skilled Administrative Support Specialist to join our team in Abu Dhabi. In this pivotal role, you will provide comprehensive administrative support to the department's operations, ensuring efficient coordination of tasks and processes.In this role, you will have the following responsibilities:Manage calendars,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Global Petroleum Business & Trading Full time

    At Global Petroleum Business & Trading, we seek an exceptional Administrative Support Specialist to oversee daily operations and provide administrative assistance to senior management. Key responsibilities include managing office tasks, handling correspondence, preparing reports, and coordinating meetings.Maintaining organized filing systems and ensuring...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ClearGrid Full time

    About ClearGridClearGrid is pioneering changes in the debt resolution industry using cutting-edge AI and advanced analytics. We leverage real-time data, machine learning, and automation to optimize debt recovery processes for financial institutions. As our team expands, we are eager to welcome skilled professionals who can contribute to our innovations.Job...

  • IT Support Specialist

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Elite Co. Full time

    Roles & ResponsibilitiesOur primary focus of ITSupport Specialist is working in an IT Support position andensuring that a company s employees can use software and hardwareto complete their daily tasks with a high definition of easyaccessibility and full support.The Candidate will be Support our 2company branches in Egypt and the UAE Only Remote...

  • IT Support Specialist

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates united nations Full time

    Roles & ResponsibilitiesOur primary focus of ITSupport Specialist is working in an IT Support position andensuring that a company s employees can use software and hardwareto complete their daily tasks with a high definition of easyaccessibility and full support.The Candidate will be Support our 2company branches in Egypt and the UAE Only Remote...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Job Title: Abu Dhabi Islamic Bank Customer Support SpecialistCompany Overview:At ADIB, we are committed to delivering exceptional customer service and building long-term relationships with our clients.Salary:The annual salary for this position will be based on experience and qualifications.Job Description:We are seeking a highly skilled and experienced...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates United Nations Full time

    Job AlertRoles & Responsibilities:Our primary focus for the IT Support Specialist position is to ensure that a company's employees can use software and hardware to complete their daily tasks with high accessibility and full support. The candidate will support our two company branches in Egypt and the UAE, providing technical assistance and support to...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Vacancies Full time

    About the PositionThe Media Sales Support Specialist will act as the primary point of contact between sales, production, and back-office teams, ensuring smooth communication and operational efficiency. This role requires strong organizational skills, an understanding of sales and CRM systems, and a proactive approach to after-sales services.Key...