Customer Service Ambassador for a Prestigious Wellness Center
4 weeks ago
**Job Overview**
Mefitpro, a renowned wellness center in Dubai, is seeking an experienced and skilled Front-of-House Receptionist to join our team. This dynamic individual will serve as the first point of contact for members and clients, ensuring a seamless and welcoming experience.
Salary:
The successful candidate can expect a competitive salary of 5000 AED per month, inclusive of health insurance, visa, and ticket benefits.
Key Responsibilities:
- Greeting and Welcome: Greet and welcome clients and visitors with a positive and helpful attitude, setting the tone for a memorable experience.
- Communication: Answer, screen, and direct phone calls to the appropriate personnel, ensuring timely responses to client inquiries.
- Scheduling: Schedule and manage appointments using our booking system, streamlining the process for clients and staff alike.
- Cash Handling: Handle cash from daily sales and assist in banking/deposit, maintaining accurate records and reports.
- Administrative Tasks: Assist with administrative tasks such as data entry, filing, and maintaining client records, contributing to the smooth operation of the center.
- Client Complaints: Handle client complaints or concerns professionally and escalate issues to management when necessary, ensuring exceptional client service.
Required Skills and Qualifications:
- Bachelor's degree/diploma or equivalent.
- Minimum 2 years of experience preferably within a wellness or hospitality setup.
- Previous experience as a receptionist, front desk representative, or similar role preferred.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office Suite and familiar with booking and scheduling software.
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional in stressful situations.
Benefits:
- Competitive salary: 5000 AED per month.
- Health insurance, visa, and ticket benefits.
Physical Requirements:
- Presentable with excellent communication skills in English.
- Ability to stand and walk for a continuous period.
- Ability to lift up to 20 pounds.
Working Hours:
Full-time. Could be opening shift, closing shift, or mid-shift.
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