Customer Service Ambassador for a Prestigious Wellness Center

4 weeks ago


Dubai, Dubai, United Arab Emirates MEFITPRO Full time

**Job Overview**

Mefitpro, a renowned wellness center in Dubai, is seeking an experienced and skilled Front-of-House Receptionist to join our team. This dynamic individual will serve as the first point of contact for members and clients, ensuring a seamless and welcoming experience.

Salary:

The successful candidate can expect a competitive salary of 5000 AED per month, inclusive of health insurance, visa, and ticket benefits.

Key Responsibilities:

  • Greeting and Welcome: Greet and welcome clients and visitors with a positive and helpful attitude, setting the tone for a memorable experience.
  • Communication: Answer, screen, and direct phone calls to the appropriate personnel, ensuring timely responses to client inquiries.
  • Scheduling: Schedule and manage appointments using our booking system, streamlining the process for clients and staff alike.
  • Cash Handling: Handle cash from daily sales and assist in banking/deposit, maintaining accurate records and reports.
  • Administrative Tasks: Assist with administrative tasks such as data entry, filing, and maintaining client records, contributing to the smooth operation of the center.
  • Client Complaints: Handle client complaints or concerns professionally and escalate issues to management when necessary, ensuring exceptional client service.

Required Skills and Qualifications:

  • Bachelor's degree/diploma or equivalent.
  • Minimum 2 years of experience preferably within a wellness or hospitality setup.
  • Previous experience as a receptionist, front desk representative, or similar role preferred.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite and familiar with booking and scheduling software.
  • Strong organizational and multitasking abilities.
  • Ability to remain calm and professional in stressful situations.

Benefits:

  • Competitive salary: 5000 AED per month.
  • Health insurance, visa, and ticket benefits.

Physical Requirements:

  • Presentable with excellent communication skills in English.
  • Ability to stand and walk for a continuous period.
  • Ability to lift up to 20 pounds.

Working Hours:

Full-time. Could be opening shift, closing shift, or mid-shift.



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