Multilingual Customer Support Specialist
4 weeks ago
Are you ready to be the first point of contact for our guests?
Mission:
- Welcoming Voice
- Answer all incoming calls promptly and courteously, ensuring every guest feels valued and appreciated.
- Guest Support Champion
- Handle inquiries, requests, and reservations with a positive attitude, providing the best service possible.
- Information Guru
- Share information about our facilities, services, and local attractions to enhance the guest experience.
- Communication Hub
- Transfer calls to the appropriate departments and ensure seamless communication throughout the hotel.
- Emergency Ready
- Be prepared to handle emergency situations with composure, following all safety protocols.
- Logbook Keeper
- Maintain accurate records of calls and messages to ensure clear communication within the team.
- Team Player
- Collaborate with other departments to support guest needs and enhance overall service.
Qualifications:
We're looking for someone with integrity and professionalism, who always keeps it 100% honest and transparent.
- You're the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky.
- Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here.
- You own your oops moments: Mistakes happen, you own them, learn from them, and help the team avoid them next time.
- Business with a heart: You believe in doing things right with honesty and fairness. No shortcuts.
- You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault.
Your Little Extras:
- You always follow through: When you commit, you deliver. Every time.
- Team player (and solo star): Whether you're working with the squad or flying solo, you nail it.
- Your vibe is positive & approachable: You've got that energy that lifts the room for both your colleagues and guests.
- You know your people: You take the time to get to know your teammates and our guests. Relationships matter.
- You've got everyone's back: We're all in this together, one big family making magic happen.
Remote Work:
No
Employment Type:
Full-time
-
Customer Support Specialist
12 hours ago
Dubai, Dubai, United Arab Emirates Caliberly Full timeCustomer Support ExecutiveWe are seeking a skilled Customer Support Executive to join Caliberly in Dubai. This role involves managing customer inquiries, resolving issues, and providing exceptional service.Key Responsibilities:Respond to customer inquiries via phone, email, and chat, offering accurate and timely assistance.Resolve customer complaints by...
-
Multilingual Dialect Specialists
4 weeks ago
Dubai, Dubai, United Arab Emirates Eton Institute Full timeAt Eton Institute, we are seeking highly skilled Tunisian dialect specialists to join our team of educators in Abu Dhabi. This is an exciting opportunity for individuals who are passionate about languages and culture to share their expertise with students from diverse backgrounds.About the Role:We are looking for native Tunisian language speakers who have a...
-
Technical Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at myGwork - LGBTQ+ Business Community. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to internal and external customers who are testing new products and features for Blink.Key ResponsibilitiesAssist testers who...
-
IT Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates One&Only Resorts Full timeJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at One&Only Resorts. The ideal candidate will have a minimum of 2 years of experience in Information Technology, preferably in a 5-star hotel or resort environment.Key Responsibilities:Provide technical support for hotel operations, including Property Management Systems,...
-
IT Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates ITHR 360 Consulting FZE Full timeJob Title: IT Support SpecialistAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at ITHR 360 Consulting FZE. As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide technical support to internal staff via phone, email, and in-person...
-
Network Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates NSR ociates Full timeJob Summary:As a key member of the NSR Associates team, we are seeking a highly skilled and customer-focused Network Support Specialist to join our team. In this role, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Guest Greeting and Farewell: Always greet and welcome...
-
IT Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Dicetek LLC Full timeJob SummaryDicetek LLC is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key ResponsibilitiesRespond to technical inquiries and resolve issues in a...
-
Technical Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Insight Global Full timeKey Responsibilities:Incident Resolution: Diagnose and resolve software and hardware incidents, including operating systems and a range of software applications.User Support: Assist all users with logged IT-related incidents when called upon.Problem Analysis: Conduct problem analysis to implement temporary or permanent fixes with the aim of restoring service...
-
Administrative Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates GEMS Education Full timeJob Requirements:For this role at GEMS Education, we are seeking a highly skilled and experienced Administrative Support Specialist to join our team. The ideal candidate will have a Bachelor's Degree and a minimum of two to three years of experience working in a receptionist or customer service-focused role.Key Responsibilities:Provide exceptional customer...
-
Customer Service Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeCustomer Service SpecialistThe RoleRole Description: As a Customer Service Specialist, you will contribute to the success of our clients and customers in the UAE by handling frontline and backline activities to merchandise orders to key customers in a fast-paced direct customer delivery environment. You will analyze situations accurately and take effective...
-
Administrative Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Dubai Customs Full timeJob SummaryThe Administrative Support Specialist will provide administrative support to the function's manager and other departments as needed. Key responsibilities include ensuring the maintenance of computer equipment and office supplies, verifying contracts between the function and external suppliers, and assisting in coordinating and implementing the...
-
Operational Support Specialist
6 days ago
Dubai, Dubai, United Arab Emirates InTalent Asia Full timeWe are seeking an experienced Operational Support Specialist to join our team at InTalent Asia.Job SummaryThe successful candidate will provide administrative and operational support to ensure efficient day-to-day operations, assist with coordinating meetings and travel arrangements, maintain electronic and physical files, prepare operational documents, and...
-
Technical Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates raqmiyat dubai Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Raqmiyat Dubai. The successful candidate will provide exceptional technical support to our healthcare clients, ensuring seamless delivery of IT services.Key Responsibilities:Provide technical support to healthcare clients via phone, email, and in-personTroubleshoot...
-
Administrative Support Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Nathan HR Human Resources Full time**Job Summary**Nathan HR Human Resources is seeking a skilled Administrative Support Specialist to manage the school's front desk and handle various administrative tasks.**Key Responsibilities**• Act as the first point of contact for parents, students, and staff.• Greet and welcome students, parents, faculty, and visitors with a warm and friendly...
-
Executive Support Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Caliberly Full timeJob SummaryWe are seeking an exceptional Executive Support Specialist to join our team at Caliberly. In this role, you will provide high-level administrative support to our CEO, ensuring seamless day-to-day operations and strategic initiatives.
-
IT Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates NAFFCO GROUP Full timeJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at NAFFCO GROUP. The successful candidate will be responsible for providing top-notch technical support to our end-users, ensuring that their systems are running smoothly and efficiently.Key Responsibilities:Provide exceptional technical support to end-users, resolving...
-
IT Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob SummaryTalent Pal is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing high-level technical support to end-users, including troubleshooting hardware, software, network, and application issues.Key ResponsibilitiesProvide technical support to end-users, including troubleshooting...
-
IT Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Mövenpick Hotels & Resorts. The successful candidate will be responsible for providing technical assistance and support to employees and hotel guests, ensuring that all IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesAssist the...
-
Senior Technical Support Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates ANTAL INTERNATIONAL Full timeProject Overview:ANTAL INTERNATIONAL seeks a skilled Technical Support Specialist to provide top-notch assistance to customers with hardware, software, and network issues.Key Responsibilities:Deliver exceptional customer service in a calm and respectful manner.Manage multiple priorities and projects simultaneously.Document standard operating procedures and...
-
IT Support Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Caliberly Full timeJob Summary:We are seeking a highly skilled IT Support Specialist to join our team at Caliberly. The ideal candidate will have a strong background in computer science, information technology, or a related field, and a minimum of 2-5 years of experience in IT support.Key Responsibilities:Perform regular check-ups and inspections of networking devices, AV...