Senior Quality Assurance Manager

5 days ago


Dubai, Dubai, United Arab Emirates Zahrawi Group Full time
Senior Quality Assurance Manager

We are looking for an experienced Senior Quality Assurance Manager to join our team at Zahrawi Group. As a leading healthcare industry company, we aim to deliver high-quality products to our customers across various industries.


About the Role

The incumbent will play a key role in overseeing the development and implementation of quality control measures, identifying potential risks, and developing strategies to mitigate them. They will work closely with the QA & RA Manager to establish project standards and frameworks that meet the company's objectives.


Key Responsibilities:
  • Oversight of monitoring cold products from receiving to delivery, ensuring data logger results fall within temperature limits.
  • Verification of consistency of packaging of goods from cold storage and data logger reports.
  • Regular inspections of vehicle quality, warehouse cleanliness, temperature control mechanism, storage conditions, and validity of goods on shelves.
  • Ensuring calibration of Zahrawi Cold Vans/Delivery Vehicles, Data Loggers, and updating temperature mapping of the Warehouse.
  • Regular review of technical and quality agreements with suppliers and customers.

ISO Implementation
  • Creation and coordination of a Quality Manual and SOPs with Warehouse Operation, QA & RA Manager, and process owners.
  • Regular review of Zahrawi's ISO Quality Manual with Warehouse Operation, QA & RA Manager.
  • Filing proper forms related to each SOP on a regular basis.
  • E nsure compliance and strict adherence to the ISO Quality Manual.

Warehouse Operations
  • Conducting semi-annual internal audits to the Warehouse.
  • Leading Supplier Audit/Dubai Municipality Health and Safety Audit.
  • Ensuring all SOPs are strictly adhered to in the Warehouse.
  • Reporting observed mistakes in delivery (delays, returns, double orders, wrong orders, batch/expiry differences).
  • Conducting at least two agency stock checks/month and reporting results vis-à-vis expiries, lot details vs. quantity on NetSuite.
  • E nsure compliance with Corporate Health, Safety & Environment (HSE) standards.
  • Conducting daily audit reports to reduce returned orders with relevant errors to a minimum compared to previous years reported figures.

Product Quality Check
  • Collection of samples of each batch of products from WH Assistants and providing along with progress report and supplier invoice to Warehouse Operation, QA & RA Manager for MOH release approval.
  • Compilation of Quality Inspection Forms prepared by Sr. Driver & Fleet Coordinator and preparation of monthly report.
  • Generation of discrepancy report to Warehouse Operation, QA & RA Manager for MOH release approval for late findings (excess, damaged or expired goods) in shipment.

Warehouse Quality Check
  • Ensuring Warehouse & Service Room are kept clean and organized.
  • Ensuring temperature control mechanism and hygiene standards are maintained in the Warehouse.
  • Quickly and accurately releasing shipments from MOH to avoid delays in transporting products to customer.
  • Ensuring all stock areas are segregated properly into Dispatching, Receiving, Returns, Hold, and Expired, avoiding mix-ups.

Inventory Check
  • Preparation of report of expired/near expiry goods (within 3 months) and submission to Warehouse Operation, QA & RA Manager.
  • Coordination with WH Assistants to transfer expired/near expiry products to designated area.
  • Updating Netsuite with new location of each product once moved.
  • Coordination with Principal companies, Sales team, and Sales Coordinators for further action on expired/near expiry products.
  • Supervising goods disposal process and securing MOH and Municipality approvals for destruction.

Requirements
  • Education: Bachelor's degree - Preferably in Pharmacy.
  • Candidate should be willing to move to Company Visa.
  • Candidate should be based in the UAE.
  • Experience: 2 - 6 years of experience within a similar field.
  • Job Specific Skills: Quality Assurance, ISO implementation/audits.


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