Remanufacturing Operations Coordinator

6 days ago


Dubai, Dubai, United Arab Emirates Dice Full time
Key Responsibilities

The Remanufacturing Operations Coordinator will be responsible for coordinating the remanufacturing process, ensuring timely and accurate delivery of products to customers. This includes performing daily reviews of backorders, coordinating with stakeholders, and analyzing operational metrics to provide assessments and information to key stakeholders.

Key Tasks:

  • Perform daily review and publish of backorders across all OEM/customers and coordinate with key stakeholders to keep workflow on track.
  • Perform data analysis on operational metrics and provide assessment and information to key stakeholders as part of weekly and monthly metrics review.
  • Assist others in specific daily tasks and setting of priorities to accomplish shipping, receiving, data entry, warehouse, and related support to the Service Department.
  • Assist Service accounting with billing, invoicing, and customer-related inquiries. Duties include the exercise of discretion and independent judgment with respect to matters of significance.
  • Obtain accurate information from service shops and other staff members on the status of cores.
  • Develop a clear process for receiving and tracking exchange units to reduce replacement float stock.
  • Prepare forecast by collecting, analyzing, and summarizing information and trends and present weekly to the management team.
  • Ensure customs compliance: Work closely with our compliance and legal administrator to ensure product values, taxes, and all compliance issues are resolved.
  • Conduct audits of assigned areas to ensure compliance with procedures and instructions. Communicate all concerns in a timely manner to the warehouse manager.
  • Interact directly with assigned customers regarding order placements and shipment release. Be the primary interface and report provider for service-related items to internal departments for any issues with shipments, returns, field failures, etc.
  • Receive incoming shipments and process materials as appropriate for repair and storage. Take the appropriate actions for damaged arriving materials, including management notification and claim preparation.
  • Ensure timely and accurate entry and tracking of all transactions into the materials management system, and other databases/worksheets as required.
  • Identify potential obstacles and implement solutions to ensure smooth operations.


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