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Customer Experience Specialist

2 weeks ago


Sharjah, Sharjah, United Arab Emirates Air Arabia Full time

**Key Responsibilities**

In this role, you will:

  • Ensure timely attendance, proper grooming, fitness, and legality of self for assigned flights;
  • Attend briefings to ensure acknowledgment of flight details, distribution of roles, targets, security checks, boarding, etc.;

Additionally, you will:

  • Instruct passengers on safety procedures to be followed;
  • Identify areas of safety and security risks and partner with the Cabin Supervisor to take remedial action;
  • Administer first aid to passengers when necessary;
  • Inform Cabin Supervisor, Flight Crew, and Captain, as appropriate, with any irregularities and malfunctions promptly;