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Network Operations Engineer

2 weeks ago


Dubai, Dubai, United Arab Emirates Zapegg Full time

We are seeking a highly skilled Network Operations Engineer to join our team in Dubai. As an IT Support Engineer, you will play a crucial role in maintaining the smooth operation of our IT infrastructure and ensuring the security of our data.

Responsibilities:

  • Troubleshoot and resolve IT-related issues for employees.
  • Configure and maintain computer systems, printers, and other equipment.
  • Ensure the security and integrity of company data.
  • Implement software updates, patches, and system upgrades.
  • Develop and manage IT documentation.
  • Collaborate with the IT team to improve operational efficiency.
  • Respond to IT service requests promptly.

Requirements:

  • Degree in IT, Computer Science, or related field.
  • Experience in IT Support or similar role.
  • Proficiency in Windows and Mac operating systems.
  • Familiarity with networking concepts, firewalls, and security protocols.
  • Excellent problem-solving and communication skills.