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Customer Service Representative

1 week ago

Dubai, Dubai, United Arab Emirates Najmaconsultancy Full time

We are looking for a highly skilled Customer Service Representative who will be responsible for delivering exceptional client experiences.

Job Overview

Najma Human Resources and Training Consultancy is committed to providing professional service in Human Resource and Safety Training.

Key Responsibilities
  • Maintain a positive attitude toward clients at all times.
  • Handle incoming calls, emails, and inquiries from customers.
  • Respond to client inquiries via phone, email, chat or other communication channels.
  • Address and resolve customer issues, concerns, and inquiries promptly and professionally.
Requirements
  • Bachelor's Degree in any field.
  • Minimum 2 years of experience in customer service or a related field.
  • Excellent communication skills in English and Hindi.
  • Ability to remain calm and professional in challenging situations.