Revenue Recovery Officer

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Sheikh Shakhbout Medical City - SSMC Full time

About the Role

We are seeking a highly skilled Revenue Recovery Officer to join our team at Sheikh Shakhbout Medical City (SSMC). As a Revenue Recovery Officer, you will be responsible for identifying, mitigating, and preventing denials, as well as preparing reports on clinical disputes based on documented criteria. You will also assist with day-to-day revenue cycle denial operations and support process improvement initiatives for coding, billing, and collections activities associated with denial prevention.

Key Responsibilities:

  • Compliance and Governance: Ensure compliance with regulatory requirements, contractual terms, and agreements with insurance companies and DOH guidelines.
  • Denial Management: Analyze and resolve denials, prepare reports on clinical disputes, and assist with day-to-day revenue cycle denial operations.
  • Billing and Claims: Prepare submission for all patient invoices electronically, maintain and report incorrect charges and charges not captured, and bill secondary claims processed on a daily basis.
  • Collaboration and Communication: Collaborate with internal teams, communicate effectively with stakeholders, and promote effective communication strategies within the team.
  • Process Improvement: Support process improvement initiatives for coding, billing, and collections activities associated with denial prevention, and identify opportunities for improvements related to system usage, training, and end-user education.


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