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Concierge Executive Assistant

2 weeks ago

Dubai, Dubai, United Arab Emirates GluCare Full time

We are seeking a Concierge Executive Assistant to provide exceptional patient experiences by ensuring a warm, welcoming, and seamless journey for all visitors.

The ideal candidate should have strong customer service experience, preferably from a healthcare, hospitality, or luxury service background, with a proactive, patient-centric approach and be passionate about delivering exceptional patient experiences.

Key Responsibilities:

  1. Appointment & Scheduling Support:
  2. Work closely with the reception and administrative team to optimize scheduling.
  3. Assist patients with appointment bookings, rescheduling, and follow-ups.
  4. Liaise with medical staff, nurses, and administrative teams to facilitate a smooth patient experience.

The ideal candidate will also understand and support all hospital infection control programs.