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Cleaning Operations Manager
3 months ago
The Cleaning Operations Manager will oversee a dedicated team of cleaning professionals to guarantee the delivery of exceptional cleaning services.
Key Responsibilities- Schedule Management: Develop and uphold cleaning schedules to ensure thorough and efficient cleaning across all designated areas.
- Team Development: Onboard and train new cleaning personnel, offering necessary guidance and support to foster a productive work environment.
- Inventory Oversight: Monitor and manage the stock of cleaning supplies and equipment, ensuring timely replenishment as needed.
- Quality Assurance: Conduct inspections to assess cleanliness levels and pinpoint areas requiring enhancement.
- Customer Relations: Address and resolve any client complaints or issues related to cleaning services in a prompt and professional manner.
- Health and Safety Compliance: Ensure adherence to health and safety standards, including the correct handling and disposal of cleaning agents.
- Performance Evaluation: Carry out regular performance assessments and provide constructive feedback to the cleaning team.
- Interdepartmental Coordination: Collaborate with other departments to schedule cleaning services and accommodate any specific cleaning requests.
- Industry Best Practices: Stay informed about the latest trends and best practices in the cleaning industry to continually enhance service quality.
This role is essential for maintaining the high standards of cleanliness and hygiene expected at LEO INTERNATIONAL HRC.