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Residential Services Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Kerzner International Full time

We are looking for a highly motivated Residential Services Manager to lead our team in delivering exceptional service to our guests. As a key member of the Kerzner International team, you will be responsible for ensuring efficient check-in and pre-registration procedures for arriving groups.

The ideal candidate will possess a bachelor's degree in hospitality management or a related field, with a minimum of 2 years of experience in a similar position within a luxury property. You will have excellent leadership skills and the ability to motivate and guide a team to achieve exceptional results.

About the Role

This is an exciting opportunity to join a dynamic team that prioritizes guest satisfaction. As a Residential Services Manager, your primary focus will be on delivering unforgettable experiences for our guests. You will work closely with colleagues to ensure seamless check-in procedures and resolve any issues that may arise.

Key Responsibilities:
  • Lead a team of colleagues to deliver exceptional service
  • Coordinate check-in and pre-registration procedures for arriving groups
  • Review and track room assignments and changes
  • Communicate with staff to ensure smooth operations