Operations Leadership Role
4 days ago
As a key member of our leadership team, you will be responsible for leading our operations and driving business growth in our exclusive home cleaning segment.
We are looking for a highly skilled and experienced Operations Leadership Role candidate who can provide strategic direction and vision for our operations team.
This is a challenging and rewarding role that offers the opportunity to make a real impact on our customers' lives.
You will be responsible for developing and executing operational strategies, building strong relationships with clients, and collaborating with our business development team to ensure seamless delivery of services.
We are a dynamic and entrepreneurial company that's always looking for ways to improve and innovate. If you're a results-driven professional with a passion for operations and customer service, this role is for you.
Key Responsibilities:
- Lead Operations: Provide strategic direction and vision for our operations team.
- Develop Operational Strategies: Develop and execute operational strategies to drive business growth in our exclusive home cleaning segment.
- Build Client Relationships: Build strong relationships with clients to understand their needs and preferences.
- Collaborate with Business Development: Collaborate with our business development team to ensure seamless delivery of services.
- Analyze Performance: Use analytics and data to track and analyze performance, identifying areas for improvement.
- Communicate Effectively: Communicate effectively with internal and external stakeholders, including clients, suppliers, and colleagues.
Requirements:
- 5+ years of experience in operations, business development, or management.
- Proven track record of driving business growth and achieving operational targets.
- Excellent communication and interpersonal skills.
- Ability to analyze data and identify areas for improvement.
- Flexibility to adapt to changing priorities and deadlines.
- Experience in customer-facing, high-growth startups, or service industries is a plus.
Benefits:
- Flexible working hours and remote working arrangements depending on the job.
- One-day extra vacation on your birthday with our JustHoliday.
- Free Justlife credits so you can enjoy our own services.
- Work reality escapes opportunities through team-building games, challenges, and many more activities.
About Us:
We're a leading super app for home services, connecting individual needs with on-demand services through our innovative marketplace platform.
We've digitalized the cleaning service industry in UAE, expanding our services from home cleaning alone to serving all our customer's needs at home across the GCC.
We have a network of thousands of trained professionals and have served over 6 million sessions across UAE, KSA, Kuwait, Qatar, and Oman.
We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.
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