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Business Performance Manager

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates TeKnowledge Full time

The ideal candidate will have a proven track record of driving operational excellence and inspiring teams to achieve outstanding results. As a Site Manager at TeKnowledge, you will be responsible for overseeing site performance, managing budgets, and ensuring seamless collaboration between Operations and Business Enablement leaders.

Key Responsibilities:
  • Develop and implement processes to optimize resource utilization and improve efficiency.
  • Lead by example, demonstrating a commitment to employee development and engagement.
  • Build and maintain strong relationships with clients, stakeholders, and colleagues.
  • Analyze reports and implement action plans to meet operational and strategic objectives.
  • Collaborate with HR to develop and implement compliance with health, safety, and environmental regulations.
  • Oversee site-wide metrics, ensuring accountability for key performance indicators (KPIs).
Requirements:
  • Bachelor's degree or equivalent work experience required. MBA is a plus.
  • 10+ years of management experience.
  • 3+ years in a leadership role within a global operation.
  • Proven experience leading a team of 400+ people.
  • Strong organizational, leadership, and planning skills.
  • Excellent conflict resolution, negotiation, and influence skills.
  • Experience working in a multicultural environment.
  • Strong analytical and decision-making abilities based on data insights.
  • Ability to work under pressure in a fast-paced, target-driven environment.