Customer Service Delivery Specialist
4 weeks ago
We are seeking a highly skilled Delivery Experience Customer Service Specialist to join our team at Q-Express Documents Transport - G25. As a key member of our delivery experience team, you will be responsible for delivering exceptional customer service and ensuring seamless delivery of our services.
Key Responsibilities:- Customer Service: Provide excellent written and verbal communication skills to interact with senior stakeholders, ensuring timely and effective resolution of customer inquiries and issues.
- Stakeholder Management: Develop and maintain strong relationships with senior stakeholders, demonstrating a track record of working with senior stakeholders to achieve business objectives.
- Process Improvement: Identify opportunities for process improvement and implement changes to enhance the delivery experience, ensuring a high level of quality and efficiency.
- Reporting and Analytics: Create reports for leadership consumption, using data-driven decision making and deep dive skills, including SQL, to inform business decisions.
- Program Management: Coordinate the delivery of customer experience, process improvement, or cost savings programs, establishing and consolidating program delivery metrics and status reports.
- Background: Experience in ecommerce, retail, or consulting industries, with a strong understanding of program management concepts, such as prioritization, governance, reporting, and benefits validation.
- Skills: Advanced skills with MS Word and MS Excel, experience with project or program management tracking and planning tools, and a solid understanding of data-driven decision making.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Service Delivery Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob Title: Delivery Experience Customer Service SpecialistWe are seeking a highly skilled Delivery Experience Customer Service Specialist to join our team at Q-Express Documents Transport - G25. As a key member of our delivery experience team, you will be responsible for delivering exceptional customer service and ensuring seamless delivery experiences for...
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Customer Service Delivery Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob SummaryWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at Q-Express Documents Transport - G25. As a key member of our delivery experience team, you will be responsible for delivering exceptional customer service and ensuring seamless delivery of customer experience programs.Key ResponsibilitiesDevelop and implement...
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Customer Service Delivery Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Amazon Full timeJob DescriptionWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at Q-Express Documents Transport - G25. As a key member of our delivery experience team, you will be responsible for delivering exceptional customer service and ensuring seamless delivery of our services.Key Responsibilities:Provide excellent written and...
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Customer Service Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full time{"Job Title": "Customer Service Specialist", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients in the UAE.Key ResponsibilitiesHandle frontline and backline...
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Customer Service Specialist
3 days ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeCustomer Service SpecialistThe RoleRole Description: As a Customer Service Specialist, you will contribute to the success of our clients and customers in the UAE by handling frontline and backline activities to merchandise orders to key customers in a fast-paced direct customer delivery environment. You will analyze situations accurately and take effective...
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Service Delivery Manager Customer Service
3 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeJob Title: Service Delivery Manager Customer ServiceAt PrecisionHire Solutions, we are seeking a highly skilled Service Delivery Manager Customer Service to join our team.Key Responsibilities:Contingency Planning: Develop and implement contingency plans to ensure business continuity in case of operational disruptions, prioritizing employee safety and...
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Customer Service Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob Title: Customer Service SpecialistThe RoleJob Description: As a Customer Service Specialist, you will play a crucial role in ensuring the success of our clients by providing exceptional customer service and support. You will be responsible for handling customer inquiries, resolving issues, and providing solutions to meet their needs.Key...
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Service Delivery Manager Customer Service
4 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeJob DescriptionWe are seeking a highly skilled Service Delivery Manager Customer Service to join our team at PrecisionHire Solutions.Key ResponsibilitiesContingency Planning: Develop and implement contingency plans to ensure business continuity in case of operational disruptions.Staffing and Support: Collaborate with central allocations to ensure sufficient...
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Service Delivery Manager Customer Service
5 days ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeKey Responsibilities:As a Service Delivery Manager Customer Service at PrecisionHire Solutions, you will be responsible for planning and implementing contingency and service recovery plans to ensure high levels of safety performance. You will also ensure sufficient staff and support facilities are available for shifts, in cooperation with central allocations...
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Dubai, Dubai, United Arab Emirates Sundus Full timeJob SummarySundus is seeking a highly skilled Delivery Service Quality Operation Specialist to join our team. The ideal candidate will have a strong background in project management, with experience in financial analysis and digital delivery operations.Key ResponsibilitiesDevelop and implement business strategies to achieve delivery and service...
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Customer Service Specialist
4 days ago
Dubai, Dubai, United Arab Emirates TASC outsourcing Dubai Full timeKey Responsibilities:As a Customer Service Specialist at TASC outsourcing Dubai, you will be responsible for providing exceptional customer service through various communication channels, including calls, chats, and emails. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.Key Tasks:Communicate with...
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Service Delivery Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at PrecisionHire Solutions. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality customer service while maintaining a safe and compliant work environment.Key ResponsibilitiesService Recovery and Contingency Planning:...
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Delivery Service Quality Operations Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Sundus Full timeJob DescriptionSundus is seeking a highly skilled Delivery Service Quality Operation Specialist to join our team. As a key member of our operations team, you will be responsible for managing business targets, implementing cyber security measures, and undertaking knowledge management strategies.Key ResponsibilitiesBusiness Target Management: Manage business...
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Customer Service and Procurement Specialist
1 month ago
Dubai, Dubai, United Arab Emirates DumaTrans Freight Broker LLC Full timeCustomer Service and Central Procurement SpecialistWe are seeking a highly experienced professional to join our team as a Customer Service and Central Procurement Specialist. This role requires a strong understanding of pricing strategies, excellent knowledge of operating procedures, and the ability to provide exceptional customer service.Key...
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Delivery Service Quality Operations Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Sundus Full timeJob DescriptionSundus is seeking a highly skilled Delivery Service Quality Operation Specialist to join our team. As a key member of our operations team, you will be responsible for managing business targets, implementing cyber security measures, and undertaking knowledge management strategies.Key ResponsibilitiesBusiness Target Management: Manage business...
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Delivery Service Quality Operations Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Sundus Full timeJob DescriptionSundus is seeking a highly skilled Delivery Service Quality Operation Specialist to join our team. As a key member of our organization, you will be responsible for managing business targets, implementing cyber security measures, and undertaking knowledge management strategies.Key ResponsibilitiesBusiness Target Management: Manage business...
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Delivery Service Quality Operations Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Sundus Full timeJob DescriptionSundus is seeking a highly skilled Delivery Service Quality Operation Specialist to join our team.Key ResponsibilitiesDevelop and implement business strategies to achieve delivery and service targets, ensuring timely execution and successful outcomes.Design and implement cyber security and privacy protection measures, assessing business risks...
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Logistics Delivery Specialist
1 month ago
Dubai, Dubai, United Arab Emirates JobsInLogistics Full timeJob SummaryWe are seeking a skilled and reliable Logistics Delivery Specialist to join our team at JobsInLogistics. As a key member of our operations team, you will be responsible for delivering high-quality tile and stone products to our customers and sales service centers.Key ResponsibilitiesOperate company-owned vehicles and equipment to transport...
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Logistics Delivery Specialist
5 days ago
Dubai, Dubai, United Arab Emirates JobsInLogistics Full timeJob SummaryWe are seeking a skilled Logistics Delivery Specialist to join our team at JobsInLogistics. As a key member of our delivery operations, you will be responsible for ensuring timely and safe delivery of customer orders within a designated service area.Key ResponsibilitiesDeliver customer orders safely and efficiently, interacting with customers to...
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Customer Service Specialist
2 months ago
Dubai, Dubai, United Arab Emirates Al Fardan Exchange L.L.C Full timeRole OverviewAs a Customer Service Specialist at Al Fardan Exchange L.L.C, you will play a pivotal role in ensuring customer satisfaction and enhancing the overall experience.Key ResponsibilitiesEngage with clients through various communication channels including phone, email, and chat.Deliver expert responses to inquiries regarding our services, pricing,...