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Customer Service Ambassador

1 week ago

Sharjah, Sharjah, United Arab Emirates Recooty Full time
About the Role

The Front Desk Officer position at Recooty requires a friendly and organized individual who can handle multiple tasks simultaneously. This role involves providing excellent customer service, managing correspondence, and maintaining a tidy workspace.

Responsibilities
  • Sustain a fully stocked reception area with required supplies.
  • Greet visitors warmly and engage with customers professionally.
  • Address customer concerns and resolve issues promptly.
  • Answer phone calls, redirect them if necessary, or record messages accurately.
  • Receive, sort, and distribute incoming mail, packages, and other items.
  • Process outgoing mail by writing letters and packaging items securely.
  • Organize and manage email communication effectively.
  • Keep track of office supplies and reorder when necessary.
  • Monitor and manage office expenses.