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Service Quality Manager

3 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates beBee Careers Full time
Key Responsibilities

You will be responsible for leading the execution of all operational activities across various domains, including Intervention, Fishing, Whipstock, and Plug & Abandonment (P&A). Key aspects of this role include:

  • Resource planning and optimization to achieve desired outcomes.
  • Crew and asset management to ensure seamless operation.
  • Inventory control and management to maintain optimal levels.
Accountabilities
  1. Develop and implement strategies to enhance service quality and efficiency.
  2. Liaise with cross-functional teams to drive business growth and improvement initiatives.
  3. Lead continuous improvement efforts to optimize internal processes and meet business objectives.
  4. Monitor and report on key performance indicators to inform decision-making.
  5. Provide guidance and support to field staff and customers throughout the job lifecycle.
  6. Analyze data to identify trends and areas for improvement.
  7. Implement process improvements to reduce costs and enhance productivity.
  8. Promote a culture of safety and quality within the organization.