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ManageEngine ServiceDesk Plus Specialist

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates AMS International UAE Full time

As a CMDB Solutions Architect, you will be responsible for leading the design, integration, and implementation of our Configuration Management Database (CMDB) initiative, ensuring seamless integration with ManageEngine ServiceDesk Plus.

Key Objectives
  • Develop a comprehensive understanding of ITIL practices, particularly Configuration Management, Asset Management, and Change Management.
  • Collaborate with technical experts to ensure effective integration with existing systems and tools.

Requirements:

  1. Proven experience in designing and implementing a CMDB in ManageEngine ServiceDesk Plus (mandatory).
  2. Minimum of 5 years of experience in IT Service Management, with at least 3 years focused on CMDB-related work.