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Healthcare Professional

2 months ago

Dubai, Dubai, United Arab Emirates Allianz Partners Full time
Job Summary

We are seeking a skilled Healthcare Professional to join our team at Allianz Partners. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and support.

Key Responsibilities
  • Triage and Resolution: Triage patient issues and complaints, and provide resolution in a timely and professional manner. Facilitate access to medical professionals as needed.
  • Patient Support: Help resolve issues between patients and healthcare providers, and offer guidance to patients where required, ensuring patient support and complaints protocols are followed.
  • Productivity and Efficiency: Identify and develop initiatives to improve productivity and operational efficiency in our healthcare services.
  • Post-Consultation Duties: Assist in the completion of post-consultation duties, including issuing referrals, arranging and tracking medication delivery, and coordinating laboratory processes.
  • Continuity of Care: Support the continuity of patient care, ensuring seamless transitions and effective communication between healthcare professionals.
  • Collaboration with Medical Professionals: Assist doctors as needed to ensure holistic patient care, and work collaboratively to deliver high-quality patient outcomes.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive patient information with discretion.