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Learning Delivery Expert

1 week ago

Dubai, Dubai, United Arab Emirates NCR Atleos Full time
Job Description

This role is responsible for delivering learning programs that enhance an associate's knowledge and skills, ultimately improving the overall effectiveness of the business unit or organization.

The Learning Senior Instructor will work closely with the Regional Learning Delivery Manager, Learning Senior Specialist, and the Learning Business Partner to understand the business requirements and skill sets requiring enhancement. Key areas of responsibility include conveying knowledge and skills using various instructional methods, maintaining classroom facilities and equipment, and updating course content. The role also involves working with the Learning Senior Specialist and Learning Business Partner to measure learning program effectiveness and identify areas for improvement.

BASIC QUALIFICATIONS:

  • Associates Degree in Education or a related technical discipline OR 3-5 years of experience working in Learning or Education-related discipline or field experience as an ATM technician.
  • Excellent verbal and written communication skills in English & Arabic. Any additional languages will be an added advantage.
  • Strong (demonstrated) public speaking or presentation skills.
  • Proficiency in MS Office products.
  • Experienced with working in a matrix-managed organization.

PREFERRED QUALIFICATIONS:

  • Bachelor's degree in education or a related technical discipline OR 5-7 years of experience working in Learning or Education-related discipline or field experience as an ATM technician.
  • Proven ability to work within a team environment, juggle multiple projects, and adapt to frequent change.
  • Ability to build rapport with internal and external customers.
  • Training or practical experience in academic tests and measurements.
  • Ability to visualize and verbalize technical concepts in understandable terms and be instructionally savvy to create and deliver clear and effective instructional content.
  • Proven ability to learn quickly and work independently.
  • Experience with ATMs (i.e. NCR, Diebold, Wincor).
  • Experience with networking products (i.e. Cisco routers/switches).