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Business Process Automation Lead

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Liviti Full time
Job Overview
Liviti is seeking an experienced Business Process Automation Lead to drive business process transformation and improvement through the application of AI and automation technologies. The ideal candidate will have a deep understanding of workflow optimization tools and processes that drive automation and efficiency.

The successful candidate will work closely with cross-functional teams to design, develop, and implement AI-driven automation systems that reduce manual tasks, streamline workflows, and drive productivity. This role requires strong collaboration and influence skills, as well as the ability to work closely with leadership teams and influence change at various levels of the business.

This internship offers unparalleled opportunities to contribute to projects that have a direct impact on the company's growth and innovation. You will gain valuable exposure to strategic decision-making while leading the charge in leveraging AI to transform our business operations, optimize processes, and improve overall efficiency.

In this role, you will lead the exploration and implementation of AI-driven automation systems, develop internal tools and web applications using AI, create voice and text chatbots, enhance marketing and sales processes using AI, and champion AI adoption within the organization. You will also collaborate with senior leadership to align AI initiatives with the company's broader strategic goals and ensure that AI tools deliver maximum business impact.

Key Responsibilities:
  • Automation & Workflow Optimization: Assist in the creation of AI-driven automation systems that reduce manual tasks, streamline workflows, and drive productivity.
  • Develop Internal Tools & Web Apps: Utilize AI to build internal tools or web applications that enhance productivity and address business challenges.
  • Create Voice and Text Chatbots: Develop and refine AI-powered chatbots (both voice and text) to improve customer service, automate processes, and increase engagement.
  • Enhance Marketing and Sales Processes: Use AI to optimize marketing strategies and sales funnels, boosting overall conversion rates and customer satisfaction.
  • Champion AI Adoption: Work closely with various teams to train, guide, and encourage the adoption of AI-driven processes.