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Technical Assistance Coordinator

1 week ago

Dubai, Dubai, United Arab Emirates KTC International LLC Full time
About the Role

We are seeking a highly skilled Technical Support Coordinator to join our team at KTC International LLC. As a Technical Support Coordinator, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Respond to technical support requests from clients through email, phone, and chat.
  • Prioritize and manage technical support tickets to ensure that all requests are addressed in a timely and efficient manner.
Mandatory Skills and Qualifications
  • At least 2 years of experience in a technical support or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
Benefits
  • A competitive salary package.
  • Ongoing training and development opportunities.
  • The chance to work with a talented team of professionals.