Technical Support Team Lead

1 week ago


Dubai, Dubai, United Arab Emirates beBee Careers Full time

Are you a skilled leader with extensive experience in technical support?

Main Responsibilities
  • Manage and lead a team of technical support specialists.
  • Ensure timely and effective resolution of customer cases.
  • Develop and implement process improvements to enhance customer satisfaction.

Key Qualifications:

  • Proven track record of leadership and management experience.
  • Extensive knowledge of Linux and CLI.
  • Excellent communication and problem-solving skills.
  • Ability to work under pressure and meet deadlines.

Additional Requirements:

  • Familiarity with Open Source projects and software development.
  • Experience with Cloud technologies and Virtualization.
  • Fluency in English, with proficiency in additional languages a plus.

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