Social Media and Community Manager

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Ubisoft Entertainment Full time
Job Overview

Ubisoft Entertainment is seeking a highly organized and detail-oriented individual to join our Live Operations team as a Community Management Intern. In this role, you will assist in managing our online communities, creating engaging content, and providing exceptional customer support to our players.

Main Responsibilities:

  • Assist in creating engaging content for our social media channels, including blog posts, videos, and images
  • Monitor and moderate online discussions to ensure a positive and respectful environment
  • Provide timely and accurate assistance to players through various channels, including email, phone, and in-game messaging
  • Collate and analyze customer feedback to identify trends and areas for improvement
  • Assist in planning and executing community events, such as Twitch livestreams and social media campaigns
  • Familiarize yourself with our games and their mechanics to provide expert advice and guidance to players
Essential Requirements

We are looking for an enthusiastic and detail-oriented individual who possesses excellent communication and interpersonal skills. The ideal candidate will have a keen interest in the gaming industry and be fluent in English (written and spoken). Previous experience in community management or customer support is a plus, but not required.

Qualifications:

  • A Bachelor's degree or equivalent training
  • Located in Abu Dhabi, United Arab Emirates


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