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Head of Operational Excellence

2 weeks ago

Dubai, Dubai, United Arab Emirates Robert Walters Full time
About the Role

We are looking for a seasoned Head of Operational Excellence to join our team and drive strategic initiatives that enhance productivity and optimize resources within our bank. As a key member of our Centre of Excellence, you will develop and execute a strategic roadmap for operational excellence and improved customer experience.

  • Lead transformation and change management initiatives, fostering a culture of continuous improvement and adaptability across the Centre of Excellence.
  • Identify and redesign inefficient processes to enhance productivity and optimize resources within the bank.
Requirements

To succeed in this role, you will need:

  • Bachelor's degree in finance, business or a related field. An MBA is advantageous.
  • Minimum 15+ years of experience in strategic roles within a bulge-bracket bank.
  • Strong experience in a shared services environment, with a focus on transformation and operational efficiency.