Customer Service Manager
5 days ago
We are seeking an experienced professional to lead our Customer Care Unit, providing exceptional service to our customers and driving business growth.
Job Description:The successful candidate will be responsible for managing a team of customer service representatives, ensuring they have the necessary training and motivation to deliver excellent service. This will involve developing problem-solving and communication skills, as well as taking ownership of individual request cases escalated to senior management or regulators.
- Manage a team of customer service representatives to achieve agreed service level targets.
- Develop and implement policies, systems, and procedures to ensure high-quality customer service.
- Collaborate with other departments to identify opportunities for continuous improvement and sustainability of systems and practices.
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Customer Service Manager
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Aurawoo International Full timeSummary: We are seeking an experienced and results-driven individual to join our team as a Customer Service Manager. In this role, you will be responsible for overseeing and managing the customer service operations to ensure exceptional service delivery and customer satisfaction. You will lead a team of customer service professionals, implement strategies to...
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Customer Service Manager
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates APM Group Full timeBachelor of Business Administration (Management) Nationality: Any Nationality Vacancy: 1 Vacancy Basic Requirements: - Higher education;- Experience in sales - from 3 years. Experience in the field of auto parts will be a significant advantage;- Knowledge and understanding of the automotive industry and auto parts market;- Strong communication skills;-...
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Customer Service Manager
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeJob DescriptionCompany OverviewFirst Abu Dhabi Bank (FAB) is a leading bank in the UAE, committed to delivering exceptional customer service.
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Customer Service Operations Manager
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Full timeJob DescriptionTo lead and manage the Etihad Guest Member Service Operations, Data Processing Unit, and Service Performance & Quality teams to deliver exceptional service to members of the Etihad Guest programme.Oversee the day-to-day functions of the team and serve as the point of contact for escalated cases.Key ResponsibilitiesEnd-to-end management of...
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Customer Service Strategist
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Trans Skills Group Full timeJob DescriptionWe are seeking a highly skilled Customer Service Strategist to join our team at Trans Skills Group. In this role, you will be responsible for developing and implementing customer-centric service strategies that drive excellence in service delivery.ResponsibilitiesDesign and implement service quality management systems to ensure high standards...
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Customer Service Specialist
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Amentum Full timeJob Description To provide customer support services and service call functions under 24 hours a day, 7 days a week operation to receive work requests, including identifying facility needs, categorizing work, and reviewing work requests. Processes customer orders, questions, and information and provides general clerical support on a USAF contract.Essential...
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Customer Service Specialist
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Amentum Full timeJob Description To provide customer support services and service call functions under 24 hours a day, 7 days a week operation to receive work requests, including identifying facility needs, categorizing work, and reviewing work requests. Processes customer orders, questions, and information and provides general clerical support on a USAF contract.Essential...
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Customer Service Executive
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full timePosition Summary: We are seeking a dedicated and enthusiastic Customer Service Staff for a growing Shipping Company in Abu Dhabi. The successful candidate will handle customer inquiries, provide solutions to problems, and ensure an exceptional experience for every customer. Responsibilities: Manage inbound customer inquiries and provide timely...
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Customer Service Engineer
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Aurawoo International Full timeWe are currently looking for an experienced and talented Sales Coordinator for a reputed gas manufacturing company. Contract Type: Full TimeWork Location: Abu Dhabi Responsibilities: Responsible for customer satisfaction, technical support, sales assistance, and administrative tasks while ensuring aircraft maintenance and support with strong...
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Customer Service Ambassador
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hyatt Hotels Corporation Full timeWe're looking for a Customer Service Ambassador to join our team at Hyatt Hotels Corporation. As a key member of our operations team, you'll be responsible for delivering exceptional customer experiences and supporting the achievement of sales and revenue targets.About the RoleIn this role, you'll work closely with our events team to deliver memorable...
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Customer Service Representative
21 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full timeAbout the RoleWe are seeking a highly skilled Customer Relationship Officer to join our team at Abu Dhabi Islamic Bank PJSC. The successful candidate will be responsible for managing products and service functions to ensure the delivery of quality service to customers.Key ResponsibilitiesManage deposit account documentation, handle inquiries related to...
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Customer Service Administrator
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Aspire Web Full timeResponding to customer inquiries via phone, email, or live chat regarding reservations, services, and availability.Providing detailed information about the services offered (e.g., room types, packages, amenities, rates, etc.).Ensuring that customer requests are handled promptly and professionally.Booking and Reservation Management:Making reservations for...
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Customer Service Representative
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Hotels Full timeAbout the RoleWe are seeking a highly skilled and motivated Guest Service Agent to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional customer service to our guests.The ideal candidate will have previous experience in a customer-focused industry and possess excellent communication skills. They should...
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Customer Service Representative
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Emirates Park Zoo Full timeAbout the Role:We are looking for a skilled Outlet Cashier to provide top-notch customer service to visitors at Emirates Park Zoo's retail outlets. The ideal candidate will possess strong communication skills, attention to detail, and the ability to work well under pressure.Key Responsibilities:Cash Handling: Process cash, credit, and other payment methods...
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Customer Service Representative
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates APM Monaco Full timeRetail Store Assistant Manager Job at APM Monaco Abu DhabiAPM Monaco seeks a dedicated and results-oriented candidate to fill the position of Store Supervisor. Your mission will be to promote the APM brand, providing exceptional customer service while ensuring seamless day-to-day operations.Requirements:Able to manage multiple priorities and maintain a high...
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Customer Service and Sales Manager
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Gulf Marketing Group (GMG Group) Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Communicating store targets to the team and driving sales to achieve financial objectives.Maintaining proper loss prevention standards and ensuring compliance with cash handling, fraud, and theft of products.Overseeing and monitoring all point-of-sale activities in the store, including...
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Customer Service Representative
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full timeRole: Customer Service RepresentativeLocation: Abu DhabiAbout the Role:To drive contact center performance through outbound and inbound calls in accordance with call center policies and procedures.Main Responsibilities:Handle inbound & outbound calls according to procedures, guidelines, and schedules set by organization, contact center.Proactively offer...
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Customer Service Representative
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at ADIB. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...
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Customer Service Liaison
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Terracotta Outsourcing Full time**Job Description:**Terracotta Outsourcing is seeking a Customer Service Liaison to provide exceptional support to our clients and internal stakeholders. This role involves managing the front office operations, ensuring seamless communication, and maintaining a high level of professionalism.The successful candidate will have outstanding interpersonal skills,...
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Customer Service Representative
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADNOC Group Full timeRoles and responsibilities KeyAccountabilities :Operations Manage and follow-up enquiries(general product info, proforma invoice/letter of credit, samplerequests, product availability) Receive andprocess orders and managing the order-to-cashprocess Prepare full set of shippingdocuments Be first contact in case of emergencyor complaint Manage correction...