Restaurant Service Associate
6 days ago
About Falla Restaurant
Falla Restaurant is a fine dining establishment that prides itself on providing exceptional service to its guests. We are seeking a highly skilled and experienced Restaurant Service Associate to join our team.
Key Responsibilities:
- To maintain the highest standards of service quality and ensure that every guest has a memorable dining experience.
- To provide attentive and courteous service to guests, ensuring their needs are met and exceeded.
- To work closely with the kitchen team to ensure that dishes are served promptly and to the highest standards.
- To maintain a clean and organized workspace, adhering to health and safety standards.
- To be proactive in upselling and suggesting menu items to guests, increasing revenue and enhancing the dining experience.
- To handle customer complaints and feedback in a professional and courteous manner.
- To work effectively as part of a team, supporting colleagues and contributing to a positive and productive work environment.
- To maintain accurate records and reports, ensuring that sales and inventory data is up-to-date and accurate.
Requirements:
- At least 2 years of experience in a fine dining restaurant, with a proven track record of delivering exceptional service.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Knowledge of food and beverage products, including menu items and ingredients.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Fluency in English, with the ability to communicate effectively with guests and colleagues.
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