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Collections Specialist
2 months ago
We are seeking a highly skilled Collections Administrator to join our team at Parisima Talent. As a key member of our customer care team, you will be responsible for ensuring the accuracy of Arabic translations of customer contact details and coordinating the delivery of shipment receipts.
Key Responsibilities- Customer Interaction: Provide excellent customer service and resolve customer complaints in a timely and professional manner.
- Arabic Translation: Ensure the accuracy of Arabic translations of customer contact details and update customer logs in the system.
- Remedial and Termination: Issue remedy/legal notices and obtain delivery of shipment receipts.
- Couriering: Coordinate the delivery of shipment receipts and courier notices.
- Settlement and Termination: Send courier shipments to the settlement and termination team.
- Customer Interaction: Good communication skills and the ability to work with customers in a professional manner.
- Financial Institution Experience: Previous experience working in a financial institution is highly desirable.
- Contract Knowledge: Ability to read and understand contracts.
- Remedial and Termination Experience: Experience with the Remedial, Termination, and settlement function in Customer Care is essential.