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Incoming Call Specialist

2 weeks ago

Sharjah, Sharjah, United Arab Emirates Verify Buy Services Full time

We are seeking an Incoming Call Specialist to join our team at Verify Buy Services.

The ideal candidate will have excellent communication skills, be able to work effectively under pressure, and possess a strong commitment to customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries via phone with professionalism and a positive attitude.
  • Schedule vehicle testing appointments, ensuring efficient use of resources and optimal customer convenience.
  • Provide accurate and comprehensive information about the Company's services and procedures.
  • Address and resolve customer complaints or issues promptly and effectively.

Required Skills and Qualifications:

  • Excellent verbal communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and work effectively under pressure.