IT Infrastructure Manager

2 days ago


Dubai, Dubai, United Arab Emirates Savola Foods Company Full time
About Savola Foods Company

Savola Foods Company is a leading food and beverage manufacturing company with a strong presence in the region. Our team is dedicated to delivering high-quality products that meet the evolving needs of our customers.

Job Description

We are seeking a highly skilled IT Systems Administrator to join our team. The successful candidate will be responsible for ensuring the smooth operation of our computer systems, networks, and infrastructure.

Responsibilities:
  • Provide comprehensive support for our network architecture and client/server technology
  • Assist with Windows Server/Desktop OS environments and perform remote troubleshooting and resolution
  • Coordinate with IT vendors for support activities and projects
  • Ensure knowledge of O365 and Azure is up-to-date
  • Attend calls from retail stores and back office, resolve minor problems via phone or remote support and coordinate with application team to resolve issues with defined SLA
  • Support, monitor, maintain/replace and enhance the existing attendance system to accurately capture attendance and report into central attendance system including coordination of development of interface from attendance system to HRMS
  • Support, maintain, monitor, and enhance the existing CCTV system including recording across organization for safety and security purposes
  • Support, monitor, maintain, and enhance the existing WAN/LAN, connectivity, Firewall, Servers, Operating Systems, Anti-virus updates, definitions, and databases
  • Support end-user computing devices including desktops, laptops, printers, handheld devices etc. and related operating systems and applications including Avaya
  • Ensure compliance and adherence across organization for IT Policies and IT security
  • Conduct periodic quality checks and encourage feedback from business operations to ascertain the successful functioning of business systems
  • Prepare and submit monthly reports with recommendations and suggestions to improvise the existing systems by keeping abreast of user issues and highlight key issues to development team/application/support vendor for requisite enhancements
  • Excellent problem-solving and multitasking skills
Required Skills and Qualifications:
  • Windows Server/Desktop OS, Firewall, POS, CCTV, Backup Solution
  • Experience in MS Office 365
  • Experience in MS Server 2016/2012
  • Experience in maintenance, support, installation of Active Directory (cloud & op-premise) including Azure
  • Experience in NAS
  • Experience in Anti-virus setup and configuration
  • Knowledge of firewall setup and policy definitions
  • Experience in network topology and setups
  • Experience in support, maintenance of end-user computing devices
Benefits:

We offer a competitive salary and benefits package to attract and retain top talent.



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