Performance Excellence Specialist

1 month ago


Dubai, Dubai, United Arab Emirates EDARI uae Full time
Job Title: Performance Excellence Specialist

At EDARI uae, we are seeking a highly skilled Performance Excellence Specialist to join our team. As a key member of our organization, you will play a crucial role in driving operational excellence and improving business performance.

Key Responsibilities:
  • Balance Scorecard Management: Conduct regular monitoring of balance scorecards to ensure alignment with organizational objectives.
  • Data Analysis and Insights: Gather data, update balance scorecards, and provide actionable recommendations for performance improvement.
  • SLA Monitoring and Compliance: Monitor and update Service Level Agreements (SLAs) for each business asset, ensuring compliance and efficiency.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to identify improvement opportunities and implement process enhancements.
  • Process Mapping and Optimization: Conduct process mapping exercises to streamline workflows and optimize resource allocation.
  • Data-Driven Decision Making: Analyze data trends to identify areas for operational enhancement and efficiency gains.
  • Communication and Reporting: Translate complex data into meaningful insights and actionable recommendations for higher management and internal stakeholders.
  • Strategic Initiative Support: Provide support in the development and execution of strategic initiatives aimed at achieving organizational goals.
Requirements:
  • Education: Bachelor's degree in Business Management or a related field.
  • Experience: Proven experience in a similar role, preferably within a performance or excellence department.
  • Skills: Advanced proficiency in Microsoft Excel and PowerPoint, strong analytical skills, excellent multitasking and time management abilities, and exceptional communication skills.
  • Additional Requirements: Demonstrated experience in SLA monitoring, balance scorecard management, and process improvement initiatives, as well as familiarity with performance management methodologies such as Six Sigma or Lean.


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