Reception Team Member

5 days ago


Al Ain, Abu Dhabi, United Arab Emirates Reap HR Consultancy Full time

Resort Operations

We operate a high-end resort in Al Ain, UAE, offering an exceptional guest experience.

The ideal candidate should possess strong communication skills and be fluent in Arabic to excel in this role.

About the Position

  • We are responsible for greeting and welcoming guests in a courteous and professional manner.
  • We answer and direct phone calls efficiently managing inquiries.
  • We assist with check-ins and check-outs ensuring a seamless process for guests.
  • We coordinate appointment schedules and manage reservations.
  • We provide information on resort amenities, services, and local attractions.
  • We maintain a neat and organized reception area.
  • We handle administrative duties such as filing, data entry, and managing office supplies.
  • We collaborate with team members to ensure smooth operations and excellent guest satisfaction.

Requirements

  • Female candidates preferred.
  • Fluency in Arabic (both spoken and written); proficiency in English is an advantage.
  • Previous experience (6 months to 1 year) as a receptionist or in a customer service role is desirable.
  • Strong communication and interpersonal skills.
  • Ability to multitask and perform well in a fast-paced environment.
  • Excellent organizational skills and attention to detail.

Employment Benefits

  • A competitive salary of AED 1500 per month.
  • Nafis Visa, Accommodation, Medical, and Food benefits.


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