Current jobs related to Head Sommelier - Abu Dhabi, Abu Dhabi - Anantara Hotels, Resorts and Spas

Job Title: Head Sommelier - Beverage Operations Manager

Company: Anantara Hotels, Resorts and Spas

Job Summary:

We are seeking an experienced and skilled Head Sommelier to join our team at Anantara Hotels, Resorts and Spas. As a key member of our beverage operations team, you will be responsible for managing the beverage operations, ensuring compliance with all food and beverage policies, standards, and procedures, and implementing agreed-upon beverage policies and procedures throughout the property.

Key Responsibilities:

• Beverage Operations Management: Manage the beverage operations, including beverage control, inventory management, and cost control.
• Compliance and Training: Ensure compliance with all food and beverage policies, standards, and procedures by training, supervising, and following up with staff.
• Policy Implementation: Implement agreed-upon beverage policies and procedures throughout the property.
• Inventory Management: Manage inventories according to budget and business levels.
• Menu Development: Assist with developing menus and promotions as necessary.
• Team Leadership: Lead the beverage team, train staff on beverage control policies and procedures, and supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Customer Service: Provide excellent customer service, interact with guests to obtain feedback on product quality and service levels, and respond effectively to guest problems and complaints.
• Employee Empowerment: Empower employees to provide excellent customer service and emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Performance Feedback: Provide feedback to individuals in an effort to improve service performance and review comment cards and guest satisfaction results with employees.

Requirements:

• Education: Bachelor's degree in Hospitality, Food and Beverage, or related field.
• Experience: Minimum 5 years of experience in beverage operations management, preferably in a luxury hotel or resort setting.
• Skills: Strong leadership and management skills, excellent communication and interpersonal skills, and ability to work in a fast-paced environment.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.