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Operations Manager

1 month ago

Dubai, Dubai, United Arab Emirates Talent Pal Full time

Job Overview

We are seeking a highly skilled Operations Manager to join our team at AlFuttaim Automotive. In this role, you will be responsible for managing the sea freight business and assigned key accounts in an efficient manner.

Key Responsibilities

  • Manage an assigned team within the Sea Freight Automotive & Special Logistics business
  • Handle end-to-end scope of assigned key accounts, including managing day-to-day movements and scheduled movements
  • Responsible for service delivery and KPIs of key accounts
  • Effective coordination with origin agents' offices to ensure timely collections and lifting to attain efficient lead times and liaise for cost-effective solutions
  • Liaise with Carriers for cost-effective solutions
  • Handle customer rate requests and drive results
  • Effectively manage the Sea Freight operation teams and system reporting, job management logs, milestones, and job closures
  • Timely and errorless billing/cost booking of the jobs in the system
  • Maintain and submit trackers to assigned key accounts on the agreed interval

Requirements

  • Bachelor Degree/Post Graduate
  • At least 6 years in Logistics industry
  • Should be well-versed with Free Zone regulations, customs processes, and Incoterms
  • Must have experience in special project movements

About the Team

The role will report to the Business Sector Manager, Sea Freight.

What Equips You for the Role

  • Report to duty on a timely basis
  • Should have the ability to handle a sizable team
  • To be able to handle large-scale bids & RFQs (Request for Quotation) of new & existing customers
  • Should be well-versed with Freight Management, Carrier or agent negotiations to attain customer retention and healthy hit ratio
  • Understanding of ATA Carnet processes, Exhibition Shipment clearances
  • Should be able to work under pressure and must be flexible in working hours

About AlFuttaim Automotive

AlFuttaim Automotive is a major division of the UAE-based AlFuttaim Group of companies. We are an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities at AlFuttaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands.