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Dining Experience Specialist

1 week ago

Dubai, Dubai, United Arab Emirates Dibba Mountain Park and Resort Full time
Dibba Mountain Park and Resort Overview

We are committed to delivering outstanding dining experiences for our guests. Our team is passionate about providing exceptional service, and we are looking for a talented Waitress to join us.

Job Description
  1. Customer Relations:
  • Welcome guests and provide a warm and inviting atmosphere.
  • Take orders accurately and offer menu recommendations.
  • Ensure customer satisfaction through prompt issue resolution.
Order Handling:
  • Input orders into the POS system with precision.
  • Collaborate with the kitchen team to deliver orders efficiently.
  • Verify order accuracy before serving customers.
Table Setup and Maintenance:
  • Maintain clean and organized dining areas.
  • Clear tables quickly and reset them for the next guests.
  • Ensure proper table settings, including silverware, glassware, and condiments.
  • Closely work with kitchen and bar staff to coordinate order delivery.
  • Communicate effectively with team members to ensure a seamless dining experience.
  • Support colleagues during peak hours to guarantee excellent service.
Upselling and Promotions:
  • Promote daily specials and upsell additional menu items to boost sales.
  • Suggest appetizers, desserts, and beverages to elevate the dining experience.
  • Process customer payments accurately using POS systems.
  • Manage cash and provide change to customers when necessary.