Training Administration Coordinator
4 days ago
Training Administration Coordinator Job Description
We are seeking a highly organized and experienced individual to join our team as a Training Administration Coordinator. In this role, you will be responsible for coordinating front-desk operations, promoting the culinary school's programs and services to potential students and corporate clients, and managing daily office operations.
About the Training Administration Coordinator
The successful candidate will have a strong background in hospitality or education, with excellent communication and interpersonal skills. They will also have proven experience in a receptionist, customer service, or front desk role, preferably in education or hospitality.
Key Responsibilities :
- Greet visitors, students, and guests upon arrival, providing a warm, professional welcome.
- Answer phone calls and emails, handling inquiries regarding courses, admissions, and school facilities.
- Provide detailed information about the culinary school's programs, courses, and schedules.
- Handle student registrations and assist in managing the admissions process.
- Maintain an organized reception area, ensuring all documents and materials are properly filed and accessible.
- Coordinate appointments, meetings, and tours for prospective students and clients.
- Assist with student inquiries related to their enrollment and academic progress.
- Ensure proper communication with other departments (academics, administration, and marketing) for smooth operational flow.
- Manage daily office operations, including scheduling, appointments, and responding to general inquiries.
Requirements
- Diploma or bachelor's degree in hospitality or any related field.
- Minimum of 2 years experience in the same field.
- Proven experience in a receptionist, customer service, or front desk role, preferably in education or hospitality.
- Previous sales or business development experience, ideally in the educational sector or similar field.
- Excellent communication and interpersonal skills, with the ability to engage and build rapport with students and prospective clients.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), CRM software or related to marketing.
- Fluency in English (additional languages are an advantage).
- Knowledge of the hospitality industry or culinary education is a plus.
- Positive attitude, strong work ethic, and a willingness to learn and grow in a dynamic environment.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work shifts, including weekends or evenings, as required.
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