Training Administration Coordinator

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Black Pearl Consult Full time

Training Administration Coordinator Job Description

We are seeking a highly organized and experienced individual to join our team as a Training Administration Coordinator. In this role, you will be responsible for coordinating front-desk operations, promoting the culinary school's programs and services to potential students and corporate clients, and managing daily office operations.

About the Training Administration Coordinator

The successful candidate will have a strong background in hospitality or education, with excellent communication and interpersonal skills. They will also have proven experience in a receptionist, customer service, or front desk role, preferably in education or hospitality.

Key Responsibilities :

  1. Greet visitors, students, and guests upon arrival, providing a warm, professional welcome.
  2. Answer phone calls and emails, handling inquiries regarding courses, admissions, and school facilities.
  3. Provide detailed information about the culinary school's programs, courses, and schedules.
  4. Handle student registrations and assist in managing the admissions process.
  5. Maintain an organized reception area, ensuring all documents and materials are properly filed and accessible.
  6. Coordinate appointments, meetings, and tours for prospective students and clients.
  7. Assist with student inquiries related to their enrollment and academic progress.
  8. Ensure proper communication with other departments (academics, administration, and marketing) for smooth operational flow.
  9. Manage daily office operations, including scheduling, appointments, and responding to general inquiries.

Requirements

  1. Diploma or bachelor's degree in hospitality or any related field.
  2. Minimum of 2 years experience in the same field.
  3. Proven experience in a receptionist, customer service, or front desk role, preferably in education or hospitality.
  4. Previous sales or business development experience, ideally in the educational sector or similar field.
  5. Excellent communication and interpersonal skills, with the ability to engage and build rapport with students and prospective clients.
  6. Strong organizational skills and attention to detail.
  7. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), CRM software or related to marketing.
  8. Fluency in English (additional languages are an advantage).
  9. Knowledge of the hospitality industry or culinary education is a plus.
  10. Positive attitude, strong work ethic, and a willingness to learn and grow in a dynamic environment.
  11. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  12. Flexibility to work shifts, including weekends or evenings, as required.


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