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Guest Services Manager

3 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates beBee Careers Full time
Responsibilities
  • Anticipate and address guest needs by greeting them upon arrival and being available to assist with any queries or concerns throughout their stay.
  • Ensure that all guest rooms are cleaned and prepared to the highest standards before each new guest checks in.
  • Process guest requests, resolve issues, and maintain accurate records of interactions.
  • Communicate effectively with colleagues to ensure seamless execution of tasks and responsibilities.
Requirements
  • High school diploma or equivalent required; related work experience and supervisory skills highly valued.
  • Able to stand for extended periods, lift up to 25 pounds, and move around the resort as needed.
  • Strong communication, problem-solving, and leadership skills essential for success in this role.