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Logistics Team Lead

1 week ago

Dubai, Dubai, United Arab Emirates DELIVEROO Full time
Key Responsibilities

The Site Team Leader will be responsible for leading a team to achieve company objectives and goals. This includes supervising order picking, ensuring compliance with SOPs, and communicating effectively with Deliveroo riders.

The role also requires operating and overseeing dispatch orders, ensuring deliveries are handled according to company expectations, and maintaining a clean and organised site environment.

  • Leadership and Team Management: Lead the team by working closely with site management to achieve company objectives and goals.
  • Order Picking: Supervise order picking to meet time targets, adhering to packaging SLAs, and quality assurance of each order.
  • Compliance: Ensure compliance with company standard operating procedures (SOPs) through robust supervision and impactful coaching.
  • Rider Communication: Communicate professionally and effectively with Deliveroo riders.
  • Dispatch Operations: Operate and oversee dispatch orders, accurately handling orders to riders and minimising mistakes.
  • Inventory Management: Ensure deliveries are handled according to company expectations and policies, driving adherence to temperature regulations while maintaining efficient stock replenishment and inventory accuracy.
  • Stock Counts: Complete stock counts as per company policy, focusing on inventory management.
  • Collaboration: Collaborate with Site Management teams, communicating professionally and openly with other stakeholders.
  • Site Standards: Drive strong standards within the site, adhering to merchandising and space management principles, and maintaining a clean, tidy, organised site environment.
  • Relationship Management: Maintain good relations to uphold Deliveroo's positive reputation with external parties.
  • H&S Checks: Perform H&S checks and ensure employees adhere to company policies and procedures throughout their shifts.
  • Timekeeping: Supervise accurate timekeeping, ensuring team members record shifts, take breaks as per policy, and adhere to working time directive requirements.