Senior Manager
3 weeks ago
This role supports the End-to-End Digital Customer Relationship (E2E DCR) driving the data transformation agenda for UNIFY and E2E DCR. The End-to-End Digital Customer Data Office supports as many as 5 domain data offices and has the responsibility for their respective data maturity, following the DCAM playbook. The main gaps for the scalability of our Data Offices within E2E DCR are 1) the appropriate mapping and architecture of our data and 2) the lack of an organized and efficient way to access and consume the data from any of the multiple systems it may reside in.
Key Responsibilities:
• Partner with multiple streams involved in the UNIFY program to clarify and drive the master data agenda necessary for business transformation.
• Develop and implement a detailed plan that encompasses all data activities aligned with the goals of the transformation program, with a specific focus on unifying ERP systems within SAP S/4 HANA.
• Act as a data and technology leader in Master data by identifying processes within the Order to Cash stream of the transformation program and understanding their global and local business flows.
• Analyze end-to-end data flows between applications and SAP S/4HANA, measuring the impact on UNIFY's Order to Cash processes.
• Propose optimization techniques for business architecture to enhance scalability, reliability, accuracy, and to reduce costs and complexity.
• Enrich the target data model for SAP S/4HANA to ensure alignment with business requirements and adherence to best practices.
• Establish and oversee data quality frameworks to guarantee accurate, consistent, and reliable data throughout the organization.
• Lead the planning and validation of data migration activities to SAP S/4HANA, ensuring a smooth transition from legacy systems while minimizing disruptions.
• Implement robust data governance processes to manage data integrity, compliance, and security.
• Develop a risk management framework to ensure compliance with regulatory requirements and internal policies.
• Recommend appropriate technologies to enhance the scalability, reliability, and accuracy of master data.
Requirements
This role requires over 10 years of experience in SAP S/4HANA implementation, with a strong understanding of Order to Cash business processes and data management. The ideal candidate will have expertise in driving the strategy, vision, and mission for data management, including but not limited to Master Data initiatives. Proven experience in identifying data requirements for relevant SAP business processes and ensuring that the necessary data is available is also required. Hands-on experience in managing SAP data, including data mapping, migration, data quality, and analytics, is essential. Familiarity with SAP Master Data Governance and its capabilities is a plus. A solid understanding of data architectures and modeling techniques, with the ability to drive the master data vision by collaborating with various application teams and business units across different geographies, is also required. Experience in developing and implementing data quality improvement frameworks is desirable. Understanding of global data privacy and security guidelines and best practices is a plus. Fluency in the technical architecture within a complex application landscape is also required. Demonstrated ability to manage a diverse range of projects requiring detailed analysis, creative and practical problem-solving, and effective solution design is essential.
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